Refund policy

NO EXCHANGES OR RETURNS ON SALE ITEMS

• All purchases made during sale events, promotional periods, or at discounted prices (including Flat % Off deals) are FINAL SALE.

• We strictly do not accept returns, exchanges, or refunds for any sale items once purchased.

Standard Policy (Regular Priced Items Only)

We offer a 7-day free return policy on full-priced items from the date of delivery.

Eligibility

• Items must be unworn, unused, with original tags intact, and in their original packaging.

• Receipt or proof of purchase is required.

How to Start a Return or Reach Us

1. Contact us via email at norcalofficial.pk@gmail.com or WhatsApp us at 03001113473.

2. If approved, we will send you a return shipping label and instructions.

3. Items sent back without prior request will not be accepted.

Damages & Order Issues Please inspect your order upon arrival. If an item is defective, damaged, or incorrect, contact us immediately via email or WhatsApp so we can resolve it.

Refunds (Regular Priced Items Only) Once inspected and approved, refunds will be processed via Bank Transfer, JazzCash, or EasyPaisa. Processing times may vary by provider.